POSTAGE FREE ON ORDERS OF £30 & OVER . PLEASE EXPECT DISPATCH DELAYS OF ORDERS BETWEEN 3-5 WORKING DAYS DUE TO COVID RESTRICTIONS IN OUR WAREHOUSE

PRODUCTS

Delivery Information

If you have any further questions regarding Emma Ball deliveries, please e-mail us at sales@emmaball.co.uk.

uk standard delivery

– If under 2kg, sent via Royal Mail 48 – This usually arrives within 2-5 days, depending on busy periods, weather and services.

– If over 2kg, sent via DPD – This method requires a signature You will be e-mailed on despatch which method your parcel(s) have been sent through

Faster delivery

– Soon Available online

– Pay an extra £3.55 on top of standard delivery to get next day delivery to a mainland UK address (can take 2-5 days on some parts of the UK)

– Call us to do this 0115 9858081

Overseas delivery

– Not Available to check out online at the moment  (this is to avoid you being overcharged on smaller items).

-Available soon… bear with us but in the meantime…

– Make a list of codes/product descriptions, and e-mail the list to sales@emmaball.co.uk

– We will then get an accurate shipping quote for you which will be valid for 48 hours

– We only charge you what we are charged, as it depends on the weight and size on the parcel(s)

– We search to get you the cheapest option, whether it’s through Royal Mail, or a courier service

– With orders to the EU- at present, we are creating a special order via our ETSY shop, as we’re finding that way the most straightforward way to deal with the tax system (Sorry!!), you should still email us with your list and we’ll do the rest ;0)